Refunds and Cancellation

Directory sponsorships

This applies to sponsored listings on every directory Red Dragon Leads bills for (SepticNear, CremationClear, ChoiceFunded, BackflowNear, WellsNear, FireInspectorNear, SurveyorNear and MobileHomeMoverNear). Prices are on the Our Brands page.

Sponsorships are month to month. Cancel any time; your listing stays up through the end of the month you paid for and you are not charged again. We do not refund partial months. If we cannot confirm your area within 3 business days of payment, we refund that payment in full. For Red Dragon Leads services, see the terms for that service.

How to cancel

You can cancel in either of two ways:

• Sign in to our customer portal with the email you paid with, and cancel there.
• Email hello@reddragonleads.com and tell us which subscription to cancel.

Red Dragon Leads exclusive market lease ($99 a month)

The lease is month to month and you can cancel it at any time. There is no termination fee and no minimum term. We do not refund partial months. The lease does not promise a number of leads, so a slow month is still billed at your rate (section 6 of the lease agreement).

If the market you pay for is already leased, we refund you in full within 2 business days.

When a cancellation takes effect is set by section 5 of the lease agreement, which says:

Month to month. Either of us may cancel with thirty days' written notice (email is fine), with no termination fee. There is no minimum term. When the lease ends, exclusivity ends with it and we may offer the market to another contractor; leads delivered before the end date remain yours.

Once your cancellation takes effect, you are not charged again.

Market Lease Pro ($349 a month plus a $297 setup fee)

Market Lease Pro is month to month with 30 days’ notice, no termination fee and no minimum term, the same as the market lease it includes. You can cancel it, or step down to the $99 market lease and keep your market. We do not refund partial months.

The $297 setup fee pays for registering your business to send texts and for setting up your account. We refund it in full if you cancel before we start that work, and not after. If the market you pay for is already leased, we refund everything you paid in full within 2 business days.

Pay per lead ($75 per lead): credits and refunds

Each lead you buy is a single one-time payment, so there is nothing to cancel and nothing renews.

We credit a paid lead if you tell us within 7 days of the day we released it to you and it is:

• a wrong or disconnected number;
• a duplicate of a lead you already bought from us;
• outside the market we described to you; or
• not a homeowner request for the service, for example a sales call.

We check every report against our call recording or the form the homeowner sent. A credited lead is refunded to your card or, if you prefer, applied to your next lead. Otherwise we do not refund a paid lead once we have released it to you. If a payment reaches us for a lead we can no longer release to you, we refund that payment in full. The full rules are in our Pay-per-Lead Terms.

Other Red Dragon Leads services

Our growth services (Website Build & Care, Google Business Profile, Missed-Call Text-Back, Review Generation, AI Receptionist, Local SEO and The Bundle) are month to month with 30 days' notice and no termination fee, as each service page states. We do not refund partial months.

Card statement names

Questions about a charge

Email hello@reddragonleads.com or call +1 (479) 236-5280. Mail: Red Dragon Leads, 1004 S Mount Olive St, Ste A PMB 1053, Siloam Springs, AR 72761, United States.

Last updated October 9, 2026.